Right of Withdrawal

Under EU consumer law (Consumer Rights Directive 2011/83/EU), you normally have 14 days to withdraw from a distance purchase. However, for digital content delivered immediately upon purchase, this right is waived when you give your explicit consent at checkout.

If you experience a technical problem with your download, please contact us within 14 days at hello@tailtech.se and we will do our best to help.

Standard EU Withdrawal Form

The text below is the official EU model withdrawal form. You may copy it, fill it in, and email it to us — or use the interactive form further down the page.

To: TailTech AB, hello@tailtech.se

I hereby give notice that I withdraw from my contract of sale of the following digital goods:

Product purchased: _______________
Ordered on: _______________
Name of consumer: _______________
Email of consumer: _______________
Signature (if submitted on paper): _______________
Date: _______________

Interactive withdrawal form

Prefer to do it here? Fill in the form below and click Submit. We will confirm receipt within 2 business days.